Shipping Policy
Shipping Policy
Processing Time
All orders are processed and dispatched within 1–2 business days of purchase. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Once your order has shipped, delivery typically takes 7–12 business days, depending on your location and local customs processing.
Estimated Total Delivery Time: 8–14 business days from order date.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package's journey.
Shipping Rates
Free standard shipping on all orders.
Customs, Duties & Taxes
Avenor is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, import duties, etc.) are the responsibility of the customer.
Delays
Please note that delivery times are estimates and not guaranteed. Factors such as customs processing, weather, and carrier delays may affect delivery times. We appreciate your patience.
Lost or Missing Packages
If your order hasn't arrived within 14 business days of the estimated delivery window, please contact us at support@[yourstore].com and we'll help track it down.
Order Changes & Cancellations
Please contact us within 12 hours of placing your order if you need to make changes or cancel, as orders are processed quickly and may not be able to be modified once dispatched.